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Managed Services

Providing white-glove customer service and expert application management for your TruCare environment and database.

introduction

Our dedicated teams handle health, security, monitoring, maintenance, and upgrades, allowing you to focus on core priorities. With our Managed Services suite, you can leverage our expertise to alleviate challenges in costs, resources, security, risk, accessibility, and storage, while ensuring optimal database performance and disaster recovery readiness. Trust us to manage your TruCare application and data, so you can focus on the health of your members.

Our team manages your TruCare application and securely hosts your infrastructure and data so that you can confidently offload IT and focus on your core business.

The HIPAA Facility Access Controls

Policies and procedures to limit access to facilities housing information systems to only those with authorized access  

The HIPAA Facility Security Plan

Policies and procedures to protect facilities and equipment from unauthorized physical access, tampering, and theft 

The HIPAA Facility Security Plan

Policies and procedures to protect facilities and equipment from unauthorized physical access, tampering, and theft 

The HIPAA Access Control & Validation Procedures

Procedures to control and validate employee and visitor access to facilities

Key Value-based Features

Remote HIPAA-specific application hosting and disaster recovery that is secure, isolated, redundant, and expertly managed. 

Backed by industry assurance that your system and data are securely hosted and backed up in alignment with industry standards (SOC2, ISO 27001, NIST, and others).

Total application management includes maintenance, monitoring, backups, and upgrades administered by TruCare experts.

Safeguards from PHI breaches via isolated hosting features explicitly designed to protect healthcare PHI and comply with HIPAA & HITECH regulations.

Fully accredited and healthcare-focused hosting with physically secure Enterprise-level Data Centers.

 A flexible pricing structure for small and large clients ensures that you “pay as you grow” and are financially accountable for only the resources you use.

Confident, expedited business continuity with rapid, tailorable recovery and restore times contractually upheld according to your standards.

Get direct support through a single point of contact, giving you a clear, consistent, unified interaction.

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